Sample of All FAQs (Helpie FAQ)
Helpie FAQ
- What does an ELD service include?A full ELD service includes the plug-in device, the driver app for hours-of-service logs, a fleet dashboard, roadside inspection tools, and support when something goes wrong. At ELD Nexus we also help with GPS tracking, IFTA and permits.
- Do I need an ELD in my truck?Most drivers who must keep records of duty status need an ELD under FMCSA rules. Exceptions include short-haul drivers using the 150 air-mile exemption, drivers who keep logs 8 days or fewer in any 30-day period, drive-away/tow-away operations, and vehicles with engines older than model year 2000.
- How can I check that an ELD is FMCSA-compliant?The FMCSA doesn't approve devices. Providers self-certify and register each model on the FMCSA's official list of registered ELDs. Look up the device and its registration ID on the FMCSA website before you buy.
- How much does an ELD service cost?Cost depends on your fleet size and the plan you pick. Check our pricing page for current plans, or contact us for a quote based on your trucks.
- Can you help with IFTA and permits too?Yes. Along with ELD services, we offer IFTA filing and permit services so you can handle logs, fuel tax and paperwork with one provider.
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