ELD Nexus – Terms of Service

1. Acceptance of Terms

    • Using ELD Nexus software, website, or services means you agree to these Terms.
    • If you do not agree, you must not use the Services.
    • Continued use after updates means acceptance of revised terms.

2. Eligibility

  • Users must be:
      • Licensed drivers, fleet operators or authorized personnel
      • At least 18 years’ old
  • Users outside the U.S. and Canada are responsible for local law compliance.

3. Account Registration & Security

  • Accurate and complete information is required.
  • Users are responsible for:
      • Protecting login credentials
      • All activity under their account
  • Unauthorized access must be reported immediately.

4. Software License & Usage

  • Software is licensed, not sold.
  • Limited, non-exclusive, non-transferable license.
  • Users may NOT:
      • Reverse engineer or modify the software
      • Circumvent security
      • Use services for illegal purposes

5. Software Features

  • Driver logs (FMCSA Part 395 & Transport Canada compliant)
  • Automatic duty status recording
  • DVIR
  • GPS tracking and trip logs
  • Tamper-proof compliance records

6. Software Activation & Credentials

  • Software-only plans:
      • Activated instantly if a compatible device exists
      • Login credentials emailed within 2 hours
  • Hardware + software bundles:
      • Credentials issued after device delivery
      • Credentials have no value without the device.

7. Hardware Delivery

  • Physical products delivered within 7–10 business days
  • Delivery timelines are estimates, not guarantees.

8. Subscriptions, Payments & Fees

  • Subscription or per-device pricing.
  • Billed in USD.
  • Non-payment may result in suspension or termination.
  • Refunds governed strictly by the Refund Policy.

9. User Obligations

  • Users certify all logs and data should be accurate.
  • Users must comply with:
      • FMCSA regulations in USA.
      • Transport Canada regulations.
  • ELD Nexus is not responsible for violations caused by user negligence.

10. Inspections & Compliance

  • Authorized inspectors may access logs during roadside inspections
  • Users are responsible for compliance readiness
  • No liability for citations, fines, or penalties

11. Intellectual Property

  • All software, branding, and content belong to ELD Nexus.
  • No copying, resale, or commercial exploitation without permission.

12. Limitation of Liability

  • Services provided “as-is”
  • No liability for:
      • Direct or indirect damages
      • Lost profits
      • Regulatory penalties
  • Use is at user’s own risk

13. Indemnification

  • Users agree to indemnify ELD Nexus for:
      • Misuse
      • Legal violations
      • Breach of terms

14. Termination

  • ELD Nexus may terminate access for:
      • Non-payment
      • Violations
      • Fraud or illegal activity
  • Termination does not waive outstanding payments

15. Governing Law & Jurisdiction

  • Governed by Wyoming, USA law
  • Disputes resolved in California courts

16. Force Majeure

  • No liability for delays caused by events beyond control

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