1. Information Collected

Personal Information

• Name
• Email
• Phone number
• Company name
• Billing and payment details

Operational & Device Data

• Vehicle and fleet data
• Driver logs & HOS data
• Engine diagnostics
• Device IDs and IP addresses

Usage Data

• Log files
• Browser type
• Pages visited
• Date and time of access

2. How Information Is Used

• Provide and maintain services
• Ensure FMCSA & compliance functionality
• Process payments and subscriptions
• Improve system performance
• Provide customer support
• Send service-related communications (including login credentials)

3. Data Sharing

• No sale of personal data
• Data shared only:
  • With service providers
  • For legal or regulatory compliance
  • To protect rights and safety
  • During business transfers or mergers

4. Data Security

• Industry-standard security measures
• Secure servers
• Access controls
• Encryption where applicable
• No system is 100% secure, but reasonable safeguards are applied

5. Data Retention

• Data retained only as long as necessary to:
  • Provide services
  • Meet FMCSA/legal obligations
  • Resolve disputes

6. Privacy Rights

• Depending on location, users may request:
  • Access
  • Correction
  • Deletion
  • Limitation of processing

7. Third-Party Links

• ELD Nexus is not responsible for third-party websites or policies

8. Policy Updates

• Privacy Policy may be updated
• Changes posted with a revised effective date